Payment Policy
Effective Date: January 15, 2025
At SoraStore, we want to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the types of payments we accept, security measures, and other important information related to payments on our website. By making a purchase on our Site, you agree to the terms and conditions outlined below.
1. Accepted Payment Methods
We accept the following forms of payment on our website:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
- PayPal: You can use your PayPal account to make payments securely.
- Other Payment Methods: Depending on your region, we may accept other payment methods, such as Apple Pay, Google Pay, or cryptocurrency. Please check the checkout page for available options.
2. Payment Processing
Once you complete your order, the payment will be processed through a secure payment gateway. We use advanced encryption and security protocols to ensure that your payment information is transmitted securely. Your payment will be authorized and verified before your order is processed. If the payment is successfully processed, you will receive a confirmation email with your order details.
In case of a payment failure or authorization issue, you will be notified, and your order will not be processed until payment is successfully completed.
3. Currency and Pricing
All prices listed on our website are in USD (United States Dollar) unless otherwise stated. We reserve the right to change the prices of products on the Site at any time without prior notice. However, the price charged for a particular product will be the price in effect at the time the order was placed.
Additional charges such as taxes, shipping fees, or duties may apply, and these will be clearly indicated at checkout.
4. Security of Payment Information
We take the security of your payment information seriously. Our payment processing is done through secure third-party providers, which comply with industry standards and regulations. Your payment details are never stored on our servers, and we use encryption to protect your data during transmission.
Please be aware that it is important to ensure that your payment details are correct before completing your order to avoid any delays in processing.
5. Order Confirmation and Invoicing
After completing your purchase, you will receive an order confirmation email that includes an invoice with the details of your transaction. This email will serve as your proof of purchase. If you need any assistance with your invoice or have questions about your payment, please contact our customer service team.
6. Payment Disputes
If you believe there has been an error with a charge, or if you dispute a transaction, please contact our customer support team as soon as possible. We will investigate the issue and work with you to resolve any discrepancies. If necessary, we may contact the payment processor or financial institution to assist with the dispute resolution.
7. Fraud Prevention
We take fraud prevention seriously. As part of our security measures, we may request additional information to verify your identity or payment details before processing an order. This could include asking for a government-issued ID, billing address verification, or a phone call to confirm the transaction. If we suspect fraudulent activity, we may cancel your order and refund your payment.
8. Changes to Payment Policy
We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly to stay informed of any updates.
9. Contact Us
If you have any questions regarding our payment methods, payment processing, or issues with your transaction, please contact us using the following information:
Address:
22518 40th Ave E, Spanaway, Washington, United States
Phone Number:
(800) 475-6447
Email:
info@storastore.click