Sales Policy for SunGLShop

Effective Date: January 15, 2025

Welcome to SunGLShop! We are committed to providing a seamless shopping experience for our customers. By placing an order with us through our website sunglshop.click, you agree to the following Sales Policy. Please review it carefully to understand our terms and conditions for purchasing products.

1. General Terms of Sale

By making a purchase on sunglshop.click, you agree to adhere to our Sales Policy. This policy is designed to outline the process of placing an order, payment methods, shipping procedures, and other important details that will guide your shopping experience.

2. Product Availability

We make every effort to ensure that our products are available for purchase. However, product availability is subject to change based on stock levels, and certain items may become temporarily unavailable. If a product you ordered is out of stock, we will notify you via email and provide an option to either:

  • Wait for restocking
  • Substitute the product with a similar item
  • Cancel the order for a full refund

Stock Availability: We will inform you promptly about any delays or issues with stock. Prices and availability are subject to change without prior notice.

3. Pricing and Taxes

All product prices listed on sunglshop.click are in U.S. Dollars (USD). Prices do not include taxes, shipping, or other fees, which will be calculated at checkout.

  • Sales Tax: Sales tax is calculated based on your shipping address and applicable state or local tax rates.
  • Shipping Charges: Shipping costs are added during checkout based on the delivery method and destination.

We reserve the right to adjust prices or offer promotions at our discretion. However, once you place an order, the price is locked in for that transaction, unless there is a technical error on the site.

4. Payment Methods

We accept a variety of secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments through PayPal are accepted.
  • Other Payment Methods: Additional methods may be offered depending on location.

When you enter your payment information, you authorize SunGLShop to charge the full amount of your order, including taxes and shipping fees. All payments are processed securely, and your payment information is kept confidential.

5. Order Confirmation

After placing your order, you will receive an order confirmation email. This email will include:

  • Order number
  • Product details
  • Shipping address
  • Billing information
  • Estimated delivery time

Please check your confirmation carefully and notify us if any changes are necessary. The order confirmation does not signify the acceptance of your order, which occurs only when your payment has been processed and your order is shipped.

6. Shipping and Delivery

We are committed to providing fast and reliable shipping. We offer domestic shipping within the United States.

  • Shipping Methods: During checkout, you will be given options for different shipping methods. Shipping costs vary depending on the chosen method and the destination.
  • Processing Time: We process orders Monday through Friday (excluding holidays). Orders typically ship within 1-3 business days from the date of purchase.
  • Delivery Time: Delivery times depend on the shipping method chosen. Standard shipping may take 5-7 business days, while expedited options are faster.
  • Shipping Delays: Occasionally, shipping delays may occur due to factors outside our control (e.g., weather, carrier issues). We will notify you of any significant delays.

Address Accuracy: Ensure that your shipping address is correct to avoid delays or misdelivery. We are not responsible for lost or delayed packages caused by incorrect address information.

7. Order Cancellation

You may cancel your order within 24 hours of placing it. Once your order has been processed or shipped, cancellation may no longer be possible.

To cancel your order, please contact our customer service team at info@sunglshop.click. If the order has already been shipped, you will need to follow our return policy.

8. Refunds and Returns

At SunGLShop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a return and refund policy.

  • Return Eligibility: You may return most items within 30 days of receiving your order. The item must be unused, in original condition, and in its original packaging.
  • Non-returnable Items: Certain items, such as personalized or final sale products, may not be eligible for return.
  • Return Process: To initiate a return, please contact our customer support team at info@sunglshop.click with your order number. We will provide instructions on how to return your item.

Refunds are typically processed within 5-7 business days after we receive the returned item. Refunds will be issued to the original payment method used during checkout.

9. Customer Support

If you have any questions, issues with your order, or need assistance, our customer service team is here to help.

Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM EST.

10. Terms of Use and Changes to Policy

By placing an order with SunGLShop, you agree to be bound by these Sales Policy terms. We may update or modify this policy at any time. When we make changes, we will post the updated policy on our website with the new effective date. Please review this policy periodically to stay informed about our terms.

11. Governing Law

These Sales Terms are governed by the laws of the State of Pennsylvania, United States, without regard to its conflict of law principles. Any disputes related to these Terms will be resolved in the appropriate courts in Lancaster County, Pennsylvania.

We are committed to offering excellent customer service and high-quality products. By following this Sales Policy, we aim to provide a seamless, enjoyable shopping experience at SunGLShop.

Thank you for shopping with us!

SunGLShop
185 Warren Way, Lancaster, Pennsylvania, United States
Phone: (843) 236-3415
Email: info@sunglshop.click
Website: sunglshop.click